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Contact Us

Head Office Address

Regency House
97-107 Hagley Road
Edgbaston
Birmingham
B16 8LA

 
Our Phone Policy
Its easy to get confused with all the premium, local, national and various phone tariffs that currently exist, so I'd like to briefly explain what you, as our customer, will be charged when you call Norton. As a company we decided the fairest way was to provide 0845 numbers that will only cost you BT's local rate from wherever you call, which unlike the more expensive 0870 numbers, do not generate any income for us. However, for those of you with 'Free Talk' type tariffs, it may be best to call us on our regional number - 0121 246-5050. Mark Wilkinson, Partner.

Existing Clients

Service Team and General Enquiries: 0845 373 4774
Email: service@norton-ib.co.uk
   
Claims Department: 0845 373 4772
Department Manager: Pauline Misters
Email: claims@norton-ib.co.uk
   

New Clients

Heritage Insurance Sales Team: 0845 330 0660
Email: quote@norton-ib.co.uk
   
Tradesure Motor Trade: 0845 330 0770
Department Manager: Mark Wilkinson
Email: tradeteam@norton-ib.co.uk
   
Prestige House Insurance 0845 373 4773
Department Manager: Jayne Jordan
Email: household@norton-ib.co.uk

Other
IT and Internet: 0121 246-9097
Company Partner: Mark Wilkinson
Email: webmaster@norton-ib.co.uk
   
Complaints: 0121 246-8081
Company Partner: Gordon Cashin
Email: complaints@norton-ib.co.uk
   
Marketing and PR: 0121 246-9096
Email: marketing@norton-ib.co.uk
   
Marketing and PR Co-odinator: 0845 373 4772
Department Manager:

Paul Ensor
Email: marketing@norton-ib.co.uk
   
Accounts: 0121 246-6068
Department Manager: Sandra Turner
Email: accounts@norton-ib.co.uk

Any email enquiries will be acknowledged within 2 working days.
We are registered members of the Institute of Insurance Brokers plus authorised and regulated by the Financial Services Authority. This site is wholly intended for residents of the United Kingdom, Northern Ireland, Channel Islands and the Isle of Man. IIB | BIBA | IIP
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